Cloudpillo service
We’re here to make it as easy as possible for you to experience the difference our products can make.
Not happy? Get your money back
Happy customers make us happy. That is why we go all in on your satisfaction. Because when you sleep better, so do we.
Try it for up to 100 nights
No pressure from shop tryouts. Test our products at home in your own time. Enjoy your weekends and better sleep. You can try our products for a 100 nights.
Free delivery and returns
On orders over €50 we cover the shipping. Not quite what you were hoping for? We will cover the return as well. That is how confident we are in our products.
Up to 10 years of warranty
Enjoy 2 years full warranty on pillows duvets and bedding. On toppers and mattresses you get 10 years. If something goes wrong our Dream Team will send you a replacement right away at no extra cost. That is peace of mind sorted.
Sleep Webshop of the Year 2024
We are proud to have been named Webshop of the Year 2024 in the Sleep category. This recognition confirms our commitment to providing everyone with a better night’s rest through innovative sustainable and high quality sleep solutions. It is an honour to earn the trust of both our customers and the experts and to continue growing as the go to partner for ultimate sleep comfort.
Outstanding service
Our service is rated 4.6 out of 5 on Trustpilot. Quick replies expert advice and tailored solutions every time. Have a question or need help with your order? Our Dream Team is here to help.
Easy ordering, lightning fast delivery (at home the next day), great info and tips on how to use it, and incredibly comfy pillows! The whole family now enjoys a restful night’s sleep without neck pain, all thanks to Cloudpillo’s fully customisable pillows. In short, highly recommended, we are big fans. A solid 10, Cloudpillo. Keep it up!
Free delivery and returns
For orders over €50, delivery is on us. Not happy with your purchase? We will cover the return costs too. That is how confident we are in our products.
Fast shipping
Order before 22:30 and we will ship your package the same day. We use DHL and PostNL to deliver your order. While we cannot control the carriers, most parcels arrive the next day within the Netherlands.
Awards and recognitions
Most frequently asked questions
Product of the Year is a consumer award given to the best product based on quality, innovation and customer satisfaction.
Best Product of the Year is a public award where consumers vote for their favourite products. Winners score highly in quality and popularity, offering a trusted seal of approval.
Tested by the Consumentenbond means a product has been independently assessed for quality, price and ease of use. Outstanding products receive the Best in Test label which is a strong sign of trust and quality.
The Cloudpillo Original mattress was rated by the Consumentenbond with a durability score of 8.0 and awarded the official sustainability label.
More than 1 million pillows sold
Over one million people around the world now sleep on our pillows and we could not be prouder.
Experience the difference for yourself. As you have read above, trying it out is completely risk free.
