Terms & conditions
Website Terms of Use
These Terms and What They Cover
These terms of use (the Terms) tell you the rules for using our website, www.cloudpillo.co.uk (our Website).
By using our Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Website.
We recommend that you print a copy of these Terms for future reference.
1. Who We Are and How to Contact Us
1.1 Our Website is operated by Cloudpillo B.V. (we, us, our).
1.2 We are a company registered in the Netherlands under company number 80589855 at the Dutch Chamber of Commerce.
1.3 Our registered office is at:
-Reitscheweg 1, 5232 BX, 's-Hertogenbosch, the Netherlands.
1.4 To contact us, please do so in writing:
-By email: support@cloudpillo.co.uk
-By post: Reitscheweg 1, 5232 BX, 's-Hertogenbosch, the Netherlands.
2. Other Terms That May Apply to You
2.1 These Terms refer to the following additional terms, which will also apply to your use of our Website:
-Our Privacy Notice, which sets out details of how we collect, use, and look after your personal data when you visit and use our Website.
-Our Cookies Policy, which sets out information about the cookies on our Website.
-Our Terms and Conditions for the Sale of Goods.
2.2 These additional terms can be found on our Website.
3. Changes to These Terms and Our Website
3.1 We may amend these Terms from time to time. Every time you wish to use our Website, please check these Terms to ensure you understand the Terms that apply at that time.
3.2 We may update and change our Website from time to time to reflect changes to the products listed on our Website, the needs of our customers and users, and our business priorities.
4. Use of Our Website
4.1 We do not guarantee that our Website (or any content on it) will always be available or be uninterrupted.
4.2 We may suspend, withdraw, or restrict the availability of all or any part of our Website for business and operational reasons. We will try to give you reasonable notice of any suspension, withdrawal, or restriction.
4.3 You are responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms and comply with them.
4.4 Our Website is directed to people residing in the United Kingdom. The content available on or through our Website may not be appropriate for use or available in other locations.
5. How You May Use Material on Our Website
5.1 We are the owner or licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
5.2 You may:
-Print off one copy and download extracts of any page(s) from our Website for your personal use.
-Draw the attention of others within your organisation to content posted on our Website.
5.3 You must not:
-Modify paper or digital copies of any materials you have printed or downloaded.
-Use any illustrations, photographs, video, audio sequences, or graphics separately from accompanying text.
5.4 Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.
5.5 If you print, copy, or download any part of our Website in breach of these Terms, your right to use our Website will cease immediately. You must, at our option, return or destroy any copies of the materials you have made.
6. Do Not Rely on Information on This Website
6.1 The content on our Website is provided for general information only and is not intended as advice. You must obtain professional or specialist advice before taking any action based on the content.
6.2 Although we make reasonable efforts to update the information on our Website, we make no guarantees that the content is accurate, complete, or up-to-date.
7. Links to Other Websites
7.1 Our Website may contain links to third-party websites and resources provided for your information only.
7.2 These links should not be interpreted as approval by us of those linked websites or the information you may obtain from them.
7.3 We have no control over the content of those websites or resources.
8. Our Responsibility for Loss or Damage Suffered by You
8.1 We do not exclude or limit our liability to you where it would be unlawful to do so.
8.2 For business users:
-We exclude all implied conditions, warranties, representations, or terms that may apply to our Website or any content on it.
-We will not be liable for any loss or damage, whether in contract, tort, or otherwise, arising under or in connection with the use of or reliance on our Website.
9. Acceptable Use
9.1 You may use our Website only for lawful purposes. You may not use our Website:
In a way that breaches any applicable law or regulation.
To transmit unsolicited or unauthorised advertising material (spam).
To knowingly transmit harmful programs or code, such as viruses or trojans.
9.2 You agree not to:
-Access, interfere with, or disrupt any part of our Website.
10. Viruses
10.1 We do not guarantee that our Website will be secure or free from bugs or viruses.
10.2 You must not misuse our Website by knowingly introducing harmful material, such as viruses or trojans. Breaching this provision may result in legal action.
11. Linking to Our Website
11.1 You may link to the home page of our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
11.2 You must not:
-Establish a link to our Website in a way that suggests association, approval, or endorsement without permission.
-Frame our Website on any other site.
12. Governing Law and Jurisdiction
12.1 If you are a consumer, these Terms are governed by English law, and you can bring proceedings in England, Wales, Scotland, or Northern Ireland.
12.2 If you are a business, these Terms are governed by English law, and any disputes will be resolved exclusively in the courts of England and Wales.
These Terms were last updated in December 2024.
Extreme Black Friday Bedroom Make-over Prize Draw – Terms & Conditions
Organised by Cloudpillo BV
Article 1 – General
1.1 This prize draw is organised by Cloudpillo BV, located at Reitscheweg 1, 5232 BX ’s-Hertogenbosch, The Netherlands, registered with the Dutch Chamber of Commerce under number 80589855.
1.2 Participation in this prize draw implies acceptance of these terms and conditions.
1.3 This prize draw is a promotional prize draw in accordance with the UK CAP Code and the Gambling Act 2005. No purchase is necessary to enter.
Article 2 – Eligibility
2.1 Participants must be at least 18 years of age and residents of the United Kingdom.
2.2 Employees of Cloudpillo BV and their immediate family members are excluded from participation.
2.3 Entry is free and can be made via the following campaign pages:
https://cloudpillo.com/en-gb/pages/black-friday-bedroom-makeover
and
https://cloudpillo.com/en-gb/pages/black-friday-early-access.
2.4 Each participant may enter only once.
2.5 To enter, participants must opt in to receive communications via email, SMS or WhatsApp. This requires clear and verifiable consent.
2.6 A total of 30 prizes will be awarded through a random draw of eligible participants.
Article 3 – Prize Draw Period
3.1 The draw will be open from 15 October to 30 October 2025. Entries submitted outside this period will not be included.
Article 4 – Prizes
(Retain full list of prize items as per original – to be rewritten or condensed if used in full content. If desired, I can translate that section in detail too.)
4.2 Prizes are non-exchangeable, non-transferable, and no cash alternatives will be offered.
4.3 Cloudpillo reserves the right to substitute a prize with another of equivalent value if circumstances beyond its control make it necessary to do so.
Article 5 – Winner Selection & Notification
5.1 Winners will be chosen randomly in a fair and unbiased manner, overseen by an independent party.
5.2 Winners will be notified via email by 31 October 2025. Participants may also check if they have won via:
https://cloudpillo.com/en-gb/pages/winner
5.3 If a winner does not respond within 10 days, Cloudpillo BV reserves the right to select a replacement winner.
Article 6 – Publicity
6.1 Cloudpillo will only use a winner’s name, image or likeness in promotional materials with the individual’s explicit prior consent, in accordance with UK GDPR.
Article 7 – Liability
7.1 Cloudpillo BV accepts no liability for any loss, damage or injury resulting from participation or from the awarding of the prizes, except where such liability cannot be excluded by law.
Article 8 – Data Protection
8.1 Cloudpillo BV will process participants' personal data in accordance with the UK General Data Protection Regulation (UK GDPR).
8.2 Full details of how personal data is used can be found in the privacy policy at:
https://cloudpillo.com/en-gb/pages/privacy-policy
8.3 By entering, participants consent to the use of their data solely for the purpose of administering this prize draw.
Article 9 – Conditions for the Bedroom Make-over
9.1 The “Bedroom Make-over” prize includes Cloudpillo products worth £3,804.70 and a budget of up to £5,000 in total, including up to £1,195.30 for non-Cloudpillo items (e.g. paint, furniture).
9.2 The Bedroom Make-over must take place within three months of winner announcement, at a date agreed between Cloudpillo and the winner.
9.3 Cloudpillo may record the Bedroom Make-over for marketing purposes, subject to the winner’s explicit written consent.
Article 10 – Final Provisions
10.1 Cloudpillo BV reserves the right to amend or terminate the promotion and its terms where circumstances require.
10.2 These terms are governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.
10.3 In all matters not covered by these terms, Cloudpillo BV’s decision is final.