Ready to develop your skills in the world of customer contact, e-commerce and service? Join our DreamTeam as an enthusiastic intern with a passion for customer contact and commerce. Do you enjoy helping customers, improving processes and discovering how a fast-growing e-commerce organisation works? Then we are looking for you!
What will you do and learn?
As a Customer Service Intern at Cloudpillo, you will work alongside our Customer Service Team and be in daily contact with our customers. You will get the chance to be part of one of the fastest growing e-commerce companies in the Netherlands and learn how customer satisfaction directly contributes to the success of an organisation.
This includes:
- Answering customer questions via email, phone and chat
- Supporting administrative tasks such as processing orders and returns
- Contributing ideas to improve our customer service and customer satisfaction
- Supporting marketing and sales campaigns
- Working with systems such as Shopify, Gorgias, Excel, Monta Portal and other e-commerce tools
Who are you?
- You are studying towards a vocational qualification in Commercial Services or a similar programme
- You are a strong communicator and customer-oriented
- You speak and write excellent Dutch (English is a plus)
- You think in solutions and take initiative
- You are eager to learn and want to develop yourself
- You thrive in a dynamic environment
- A team player who can also work independently
What we offer you
- A fun and educational internship at one of the fastest growing e-commerce companies in the Netherlands
- An environment where we are actively working with AI and automation to make our daily work smarter and more efficient
- Space to execute your ideas and make real impact
- Working with the best DreamTeam: a young team that works hard but also has a lot of fun
- Internship and travel allowance
- And of course a Cloudpillo to sleep on!
