As a Customer Service Representative at Cloudpillo, you’ll be the friendly voice and helping hand our customers rely on. Whether it’s answering questions or resolving issues, you make sure every interaction ends with a happy customer.
You’ll:
- Be the first point of contact for customer queries and concerns.
- Work independently to handle emails, phone calls and social media messages.
- Be part of our Customer Service team, contributing to a great sleep experience for our customers.
About You
- You’re available at least 2 days per week.
- You love thinking in solutions, not problems.
- You have excellent command of Dutch, both written and spoken.
- English and/or German proficiency is a plus.
- You’re a strong communicator.
- You work in a structured, accurate way and stay calm under pressure.
What We Offer
- A fun, fast-paced workplace at one of the fastest-growing ecommerce brands in the Netherlands.
- A varied role with lots of independence and responsibility.
- Opportunities to grow within the company.
- And of course, your very own Cloudpillo to sleep on!
About Cloudpillo
Cloudpillo is a rapidly expanding Dutch sleep brand, known for its adjustable Cloudpillo Original pillow. Our young and energetic team of 25+ professionals is active in the Netherlands, Germany and the UK, with plans to expand further across Europe.
Our office is located at Reitscheweg 1, ’s-Hertogenbosch (near the Woonboulevard).
Recruitment agencies, please note: we do not accept acquisition in response to this vacancy.
Applicants will receive a response by the end of July due to the holiday period.
